How to send us your files
Please remember to retain copies of your original files as we do not assume any liability at any time for lost or corrupted files.

How do I send text?
We prefer that you do not send text files attached to your email, but rather that you type or paste your unformatted text directly in an email message. Please be sure to verify the spelling and accuracy of your text copy prior to sending it as our policy is to cut and paste your text exactly as supplied to us, and we are not responsible for spelling or other typographical errors, or accuracy of your copy. Any corrections will be billed at the current rate for 'ongoing maintenance'.

How do I send Photos or PDF files?
If you are sending us PDF, PNG, JPG, or GIF files, simply attach them to an email message. If you are sending multiple large images (big files) please read the section below entitled "How do I send large Video, Music, or Sound files",

What are the image requirements?
We request your images as either JPG; PNG; PDF files; or GIF transparencies. For use on the Web a in most cases resolution of between 100 dpi and 300 dpi is sufficient and images need not be any larger than 800 pixels in either direction.

How do I send HD Images, and Video, Music, Adobe or Sound files?
If you are sending large files such as Adobe PSD's, WAV or MP3 sound files, or video, we ask that you do not email them as our servers will kick back email with large attachments. Please upload your files via an online file storage service such as SaveFile.com. With SaveFile you can upload files up to 60MB each. Thats alot. Please register for a free SaveFile account, then after uploading your files you will be given a project link like http://www.savefile.com/projects/808611284, which you can forward to your project manager who can then use the link to download your files. Your files will stay intact and safe on your password protected SaveFile account.

  What if I have a Mac?
Well, until we move up in the world we ask that Mac users send all files in PC format with alphanumeric file names and file extensions. (e.g. .txt, .jpg, .gif, etc.)

What if I still don't get it?
If you are not sure how to size your images just remember that "Bigger is better". We can easily reduce an image that is too big, but can not enlarge an image that is too small. Should you have questions about your text copy or images, asking your project manager for assistance can ultimately save you valuable resources.

  How do I set up my E-mail?
Advanced users Click Here for POP settings.
Or
Click Here for tutorial for setting up and trouble shooting your email client. (MS Outlook, Outlook Express, MAC OS X Mail and Netscape Mail)
NOTE: Your Bleedingrock designer must first set-up your email accounts on your web host.

 



   
Still Stuck?
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FREE TOOLS AND SOFTWARE
 
SaveFile.com
Open a free account to upload and share your files.
   
Cute PDF Writer™ and Converter
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Sumatra PDF Reader for Windows®
Read those PDF files with Sumatra, a much leaner, but limited reader than Adobe.
   
Skype™ Messenger
Free messenger. Chat live with Bleedingrock, transfer files and more.
   
Trillian™ Messenger
Messenger software that runs Yahoo™, MSN® AOL™, and ICQ™ accounts in one window.
   
More downloads...
 
 
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